1. RESPONSIBILITY FOR DATA PROCESSING

The entity responsible for processing the personal data provided on the website jukebox.com.pt (“Site”) is Your Jukebox Lda (“Your Jukebox”), with its headquarters located at Rua Plácido Abreu, número 4 – Loja B, 1495-152 Miraflores, Lisbon, Portugal, with VAT number: 509650325.

Contact: Phone: +351 218 212 419 E-mail: info@jukebox.com.pt

2. DATA WE COLLECT, PURPOSES, AND LEGAL BASIS

Your Jukebox processes personal data through the Site in the following contexts and conditions:

• CONTACT FORM

When you fill out the contact form, we store your name and email address on our server, as well as metadata related to the submitted message, including IP address, date and time of submission, and the user agent provided by your browser. The legal basis for processing this data is the legitimate interest of Your Jukebox in managing contact flows generated through the Site.

• COOKIES

We use cookies, pixels, and similar technologies to ensure the Site functions properly, personalize content and ads, provide social media features, and analyze site traffic data. Some of these cookies may collect personal data, such as your computer’s IP address. The legal basis for processing this data is consent, meaning these cookies will only be installed with your authorization. Please refer to our COOKIE POLICY for detailed information about the cookies we use and their purposes, and use the cookie management functionality available on the Site.

• DATA RETENTION PERIODS

The data we collect will be processed for the period strictly necessary to fulfill the purposes for which it was collected:

• Contact Form – we will retain your data for a maximum of 1 year, after which the data will be deleted.
• Cookies – we will process your data for the periods during which the cookies remain active. You can check these periods in our COOKIE POLICY.

4. DATA RECIPIENTS

Personal data processed by Your Jukebox will not be disclosed to third parties but may be made available to our employees and subcontracted entities who support us under our responsibility and supervision. These entities include:

Technology service providers, such as IT, web hosting, communication, and technical support suppliers;

Security service providers, fraud detection, and prevention;

Marketing and advertising partners and service providers, such as email marketing platforms, digital advertising, traffic analysis, and social media.

Some of these service providers are located outside the European Economic Area, including in the United States.

For transferring data to these providers, we require that they provide adequate guarantees of security and protection of personal data equivalent to those of the European Union, such as certification under the EU-U.S. Privacy Shield Framework or the signing of Standard Contractual Clauses approved by the European Commission.

5. DATA SUBJECT RIGHTS

Depending on the purpose and legal basis for processing your data, you may exercise the following rights:

Access, update, or correct inaccurate data we hold about you;

Request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected or when we no longer have a legal basis to process it;

Request the cancellation or limitation of the use of your data when it may not be accurate or no longer necessary for the original processing purpose but cannot or should not be deleted;

When data is processed based on your consent, you have the right to withdraw it at any time. If the data is processed based on consent or a contract with Your Jukebox, you can also request the portability of the personal data you provided in a structured, commonly used, and machine-readable format for transmission to another entity;

If data is processed based on our legitimate interest, you may object to the processing of your data;

You also have the right to lodge a complaint regarding any aspect of the processing of your personal data with the National Data Protection Commission (CNPD).

6. SECURITY

Your Jukebox employs physical, technological, and organizational security measures to protect personal data from unauthorized destruction, loss, alteration, disclosure, or access. Information collected through the Site is transmitted over the internet via a secure SSL protocol, adhering to the best available practices. Additionally, we store data in encrypted databases and conduct periodic backups to reduce the risk of data loss in case of system failure.

For subcontracted partners and suppliers who process personal data, we require proof of equivalent security measures.

7. CONTACT

If you have any questions, need more information about how we process personal data, or wish to exercise your rights as a data subject, please contact us via the following channels:

E-mail: info@jukebox.com.pt

Mailing Address: Your Jukebox Lda.

Rua Plácido Abreu, número 4 – Loja B, 1495-152 Miraflores, Lisboa